Comments on: Mini-rant on unsurpassed levels of ignorance http://maymay.net/blog/2006/03/04/mini-rant-on-unsurpassed-levels-of-ignorance/ The brutally honest, first-person account of Meitar Moscovitz's life. Wed, 07 Jan 2009 21:26:57 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Meitar http://maymay.net/blog/2006/03/04/mini-rant-on-unsurpassed-levels-of-ignorance/comment-page-1/#comment-10188 Meitar Sat, 11 Mar 2006 05:40:48 +0000 http://maymay.net/blog/archives/2006/03/04/mini-rant-on-unsurpassed-levels-of-ignorance/#comment-10188 Check and check. I did that. In this situation she just either wasn't listening or heard what she wanted to hear and not what I said. In either case, I've now taken to describing a very long laundry list of anything that they may possibly lose if they had installed and have no way to reinstall, which includes Microsoft Office applications. I'm also never again actually hitting the 'Install' button myself just to remove even that potential ambiguity. That way, if there's an issue afterwards, I can always say, "Well, you pushed the button." Check and check. I did that. In this situation she just either wasn’t listening or heard what she wanted to hear and not what I said. In either case, I’ve now taken to describing a very long laundry list of anything that they may possibly lose if they had installed and have no way to reinstall, which includes Microsoft Office applications. I’m also never again actually hitting the ‘Install’ button myself just to remove even that potential ambiguity. That way, if there’s an issue afterwards, I can always say, “Well, you pushed the button.”

]]> By: Donnie Darko http://maymay.net/blog/2006/03/04/mini-rant-on-unsurpassed-levels-of-ignorance/comment-page-1/#comment-10185 Donnie Darko Sat, 11 Mar 2006 05:01:22 +0000 http://maymay.net/blog/archives/2006/03/04/mini-rant-on-unsurpassed-levels-of-ignorance/#comment-10185 In these situations, before installing, I just keep saying "Are you SURE that's ALL you data?" in a really spooky voice over and over until the client is so filled with doubt they run back home and jump under the covers. Alternating with "So, that's everything, huh? Once we press that button there's no getting it back, you know..." helps also. In these situations, before installing, I just keep saying “Are you SURE that’s ALL you data?” in a really spooky voice over and over until the client is so filled with doubt they run back home and jump under the covers.

Alternating with “So, that’s everything, huh? Once we press that button there’s no getting it back, you know…” helps also.

]]> By: Nick Moscovitz http://maymay.net/blog/2006/03/04/mini-rant-on-unsurpassed-levels-of-ignorance/comment-page-1/#comment-10022 Nick Moscovitz Sun, 05 Mar 2006 05:57:18 +0000 http://maymay.net/blog/archives/2006/03/04/mini-rant-on-unsurpassed-levels-of-ignorance/#comment-10022 Good Grief!!! Good Grief!!!

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