The other day my friend bought her first Mac. She was clearly excited but also clearly a little worried. This, she knew, was going to be a really big change. Or was it? It occured to me while thinking about what this experience must be like for her, a smart but not technically experienced individual, […]
One of the most fundamental problems when dealing with the world on any level, whether your issue is technological, physical, or conceptual, is handling change. People are fond of saying that the only constant in the world is that things will change. That’s certainly true, but that nugget of wisdom doesn’t actually tell us what […]
How a friend of mine solved his computer problem by asking the right questions in the right frame of mind.