A case study in cyberbullying using Tumblr’s broken “Report Abuse” feature

Earlier this week, I wrote “Tumblr is not a safe place for me,” in which I make the claim that the “report abuse” feature on corporate-controlled social networks fundamentally empowers cyberbullies, not their targets. (Here’s an archived copy in case it gets taken down.) Predictably, I just received a vaguely threatening email from Tumblr Support […]

Why a “Predator Alert Tool” for Twitter?

Despite many “anti-bullying” campaigns, online harassment and cyberbullying are prevalent behaviors. Most anti-abuse efforts fail because they tend to focus on appeals to authority. The now-ubiquitous “Report Abuse” buttons on social networking websites like Twitter are one such example, yet their ubiquity have not curbed the behaviors or harm they purport to address or mitigate. […]

How Twitter “protects you from abusers” actually protects abusers

If you ever needed more proof that “the Internet is doing ‘report abuse’ wrong because its admins are corrupt,” here is a perfect case study. Today I received the following email from Twitter: Hello, We have received a second complaint from an individual that your account, @maymaym, is in violation of the Twitter Rules (https://twitter.com/rules), […]